# \[URGENT\] Contact Lost with instance

**URL:** <https://community.fly.io/t/urgent-contact-lost-with-instance/7736>\
**Category:** Questions / Help\
**Created:** [October 9, 2022, 4:30am UTC](https://community.fly.io/t/urgent-contact-lost-with-instance/7736 "2022-10-09T04:30:55Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ignoramous](https://avatars.discourse-cdn.com/v4/letter/i/a9adbd/32.png) [@ignoramous](https://community.fly.io/u/ignoramous)\
**Post date:** [October 9, 2022, 4:43am UTC](https://community.fly.io/t/urgent-contact-lost-with-instance/7736/2 "2022-10-09T04:43:21Z")

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May be the free Fly builder is gone. Either you can try to [_recreate_ the builder](https://community.fly.io/t/flaky-deployments-from-circle-ci/7126/2), or deploy with `fly deploy --local-only <other-args>` to see if it then recovers your app.

> [@Cadulogy](#):
>
> Hello! My app experiencing downtime from around 30 minutes, I deployed it month ago and it was running smooth till now, but suddenly it stopped, and I got the error code:

This is worrying, because ideally, Fly should have _restarted_ the VM unless something scaled it down to zero, or got rid of it. If you’re on [the _launch_ plan](https://community.fly.io/t/announcing-plans-for-email-support-and-compliance-requirements/7537), you _should_ email support email specific to your org: [I can’t deploy the application!!! - #3 by undefined](https://community.fly.io/t/i-can-t-deploy-the-application/7630/3)

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_[View the full topic](https://community.fly.io/t/urgent-contact-lost-with-instance/7736)._