# \[URGENT\] Contact Lost with instance

**URL:** <https://community.fly.io/t/urgent-contact-lost-with-instance/7736>\
**Category:** Questions / Help\
**Created:** [October 9, 2022, 4:30am UTC](https://community.fly.io/t/urgent-contact-lost-with-instance/7736 "2022-10-09T04:30:55Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![Cadulogy](https://avatars.discourse-cdn.com/v4/letter/c/f6c823/32.png) [@Cadulogy](https://community.fly.io/u/Cadulogy)\
**Post date:** [October 9, 2022, 6:27am UTC](https://community.fly.io/t/urgent-contact-lost-with-instance/7736/10 "2022-10-09T06:27:55Z")

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@wjordan Builders are still not working, can you look into it?

```auto
WARN Remote builder did not start in time. Check remote builder logs with `flyctl logs -a fly-builder-muddy-waterfall-1617`
Error failed to fetch an image or build from source: error connecting to docker: remote builder app unavailable

```

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_[View the full topic](https://community.fly.io/t/urgent-contact-lost-with-instance/7736)._