Hello everyone,
Most of the issues in raised in this thread seem attributable to the DDoS which we were suffering this week; more details here. I don’t however want to overlook the issue raised in the initial post, where the autoscaling feature was not working.
Autoscaling should be reliable and it sounds like you were having issues before the DDoS began. If you would like to talk more about what you’re facing I’d be happy to investigate if you’re still having autoscaling trouble.