support please

2024-08-04T08:47:17.977 proxy[784e1e2c4543e8] otp [info] Starting machine

2024-08-04T08:47:18.045 app[784e1e2c4543e8] otp [info] 2024-08-04T08:47:18.045383307 [01J4E9257XFAT6E05FC4GK0YV9:main] Running Firecracker v1.7.0

2024-08-04T08:47:18.390 app[784e1e2c4543e8] otp [info] [ 0.287117] PCI: Fatal: No config space access function found

2024-08-04T08:47:18.686 app[784e1e2c4543e8] otp [info] INFO Starting init (commit: 3dd5d9e)...

2024-08-04T08:47:18.720 app[784e1e2c4543e8] otp [info] INFO Preparing to run: `run-app` as root

2024-08-04T08:47:18.721 app[784e1e2c4543e8] otp [info] ERROR Error: failed to spawn command: run-app: No such file or directory (os error 2)

2024-08-04T08:47:18.721 app[784e1e2c4543e8] otp [info] does `run-app` exist and is it executable?

2024-08-04T08:47:18.722 app[784e1e2c4543e8] otp [info] [ 0.616071] reboot: Restarting system

2024-08-04T08:47:18.827 app[784e1e2c4543e8] otp [warn] Virtual machine exited abruptly

2024-08-04T08:47:18.883 runner[784e1e2c4543e8] otp [info] machine exited with exit code 0, not restarting

2024-08-04T08:47:20.890 proxy[784e1e2c4543e8] otp [error] [PM01] machines API returned an error: "machine exited abruptly"

2024-08-04T08:47:21.928 proxy[4d8927dc644d38] otp [info] Starting machine

2024-08-04T08:47:22.003 app[4d8927dc644d38] otp [info] 2024-08-04T08:47:22.003068554 [01J4E924MHVEW91Z9W9VH8825Y:main] Running Firecracker v1.7.0

2024-08-04T08:47:22.321 app[4d8927dc644d38] otp [info] [ 0.272287] PCI: Fatal: No config space access function found

2024-08-04T08:47:22.592 app[4d8927dc644d38] otp [info] INFO Starting init (commit: 3dd5d9e)...

2024-08-04T08:47:22.622 app[4d8927dc644d38] otp [info] INFO Preparing to run: `run-app` as root

2024-08-04T08:47:22.623 app[4d8927dc644d38] otp [info] ERROR Error: failed to spawn command: run-app: No such file or directory (os error 2)

2024-08-04T08:47:22.624 app[4d8927dc644d38] otp [info] does `run-app` exist and is it executable?

2024-08-04T08:47:22.625 app[4d8927dc644d38] otp [info] [ 0.573457] reboot: Restarting system

2024-08-04T08:47:22.687 app[4d8927dc644d38] otp [warn] Virtual machine exited abruptly

2024-08-04T08:47:22.727 runner[4d8927dc644d38] otp [info] machine exited with exit code 0, not restarting

2024-08-04T08:47:24.368 proxy[4d8927dc644d38] otp [error] [PM01] machines API returned an error: "machine exited abruptly"

Hi,

Fly does have plans which include email support, however without one of those you are limited to the community.

I’d start with this line: does run-app exist and is it executable?.

Else you would need to provide a bit more detail such as the type of app (language, framework), and perhaps the fly.toml file (you can remove anything you don’t want public like the app’s name).

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