# Something went wrong?

**URL:** <https://community.fly.io/t/something-went-wrong/7189>\
**Category:** Questions / Help\
**Created:** [September 15, 2022, 6:21pm UTC](https://community.fly.io/t/something-went-wrong/7189 "2022-09-15T18:21:37Z")\
**Posts on this page:** 1\
**Showing post:** 42

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**Author:** ![tj1](https://avatars.discourse-cdn.com/v4/letter/t/22d042/32.png) [@tj1](https://community.fly.io/u/tj1)\
**Post date:** [September 17, 2022, 7:53am UTC](https://community.fly.io/t/something-went-wrong/7189/42 "2022-09-17T07:53:48Z")

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> [@dogweather](#):
>
> so I’ve been wondering (hoping) that it’s sustainable.

Yah, they are better, faster, and cheaper. I’m going to quote myself from a [review](https://elixirforum.com/t/how-would-you-deploy-this-phx-server/49480/2) I posted on the elixirforum.

 ![image](https://global.discourse-cdn.com/fly1/original/3X/7/a/7a90decab01020554f55a098057ee5ae1e466193.png)

So agree that it’s a bit of a cause for concern, but from my inquiry last year:

> [@Funding and longevity](https://community.fly.io/t/funding-and-longevity/1957/2):
>
> We’re also old and grizzled. wink We make decent margins right now since we have our own hardware. The prices you see are almost all cost / 0.3, when servers are at optimal capacity we’re making 70% margins. There’s more funding than you can find on the internet, but we’ve been unit-profitable most of our life. We use the investment money primarily to build awareness, get more customers, and give us a cushion while the bottoms up, self service revenue model gets to a reasonable scale (it to…

Strategically, they are going with partnerships rather than building/providing higher-margin services which is interesting now that they have funding. Infrastructure work has a much longer leadtime compared to regular software, but also requires much less maintenance once complete and scales out pretty well.

Unfortunately, that also requires hiring well and if you don’t do it well, failure is pretty much guaranteed. So totally understandable if they want to avoid it during their current phase, but DigitalOcean also started with just droplets and now they have managed everything.

If they start building higher-margin services, strategically, it makes sense to keep the VM prices low. Otherwise, well, it starts to get tricky. And hopefully, they keep running it without a sale because then the new owner generally starts milking the customer base.

So my professional opinion as a random person on the interwebs, we probably have a few years of this while they figure it out.

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