# Phoenix.new Down?

**URL:** <https://community.fly.io/t/phoenix-new-down/25369>\
**Category:** LLM\
**Tags:** login-only\
**Created:** [July 11, 2025, 5:53pm UTC](https://community.fly.io/t/phoenix-new-down/25369 "2025-07-11T17:53:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chavenor](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/chavenor/32/41875_2.png) [@chavenor](https://community.fly.io/u/chavenor)\
**Post date:** [July 11, 2025, 5:53pm UTC](https://community.fly.io/t/phoenix-new-down/25369/1 "2025-07-11T17:53:33Z")

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Status says it’s up.

 ![image](https://global.discourse-cdn.com/fly1/original/3X/0/e/0ef88e302bcedf5a854ac1ac6014a0466d70999d.png)

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**Author:** ![leslie](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/leslie/32/42829_2.png) [@leslie](https://community.fly.io/u/leslie)\
**Post date:** [July 11, 2025, 6:31pm UTC](https://community.fly.io/t/phoenix-new-down/25369/3 "2025-07-11T18:31:45Z")

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👋 thanks for flagging this. The `500` error you’re seeing is related to an ongoing network incident in `iad` - Phoenix.new is among the affected services.

We’ll keep the status page updated at [https://status.flyio.net/incidents/83tsvkx4bcp4](https://status.flyio.net/incidents/83tsvkx4bcp4).

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**Author:** ![system](https://global.discourse-cdn.com/fly1/original/3X/6/e/6e8955d00cb218e186ebbe3a6ab06fefdce15290.svg) [@system](https://community.fly.io/u/system)\
**Post date:** [July 18, 2025, 6:32pm UTC](https://community.fly.io/t/phoenix-new-down/25369/4 "2025-07-18T18:32:30Z")

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