# New feature: self-service payment retry

**URL:** <https://community.fly.io/t/new-feature-self-service-payment-retry/4990>\
**Category:** General\
**Tags:** announcement\
**Created:** [May 2, 2022, 3:48pm UTC](https://community.fly.io/t/new-feature-self-service-payment-retry/4990 "2022-05-02T15:48:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lubien](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/lubien/32/41919_2.png) [@lubien](https://community.fly.io/u/lubien)\
**Post date:** [May 2, 2022, 3:48pm UTC](https://community.fly.io/t/new-feature-self-service-payment-retry/4990/1 "2022-05-02T15:48:39Z")

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There are many reasons a user might be stuck on payments: expired card, no limit at the moment of the charge, 3D Secure payments did not go through…

With that in mind, we just shipped a relatively simple new feature to let you retry failing payments, provided you’re an Admin of that organization.

 ![image](https://global.discourse-cdn.com/fly1/original/3X/2/4/246d4d0b42b0bc792165b595873bc0e6af47a3f8.png)

We will also tell you from our [new dashboard](https://community.fly.io/t/new-feature-improved-dashboard-page/4985/8) that action needs to be taken.

 ![image](https://global.discourse-cdn.com/fly1/original/3X/2/f/2fad0902359141bf786436d47b0a521562b52257.jpeg)

Other than that you can reach this page by going to the organization overview page manually.

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**Author:** ![jbergstroem](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/jbergstroem/32/15860_2.png) [@jbergstroem](https://community.fly.io/u/jbergstroem)\
**Post date:** [May 2, 2022, 8:36pm UTC](https://community.fly.io/t/new-feature-self-service-payment-retry/4990/2 "2022-05-02T20:36:06Z")

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Just used this; worked as expected! Would’ve been great to be able to use the credits I already added while attempting to remedy the situation.
