# Managed Postgres Connection Errors

**URL:** <https://community.fly.io/t/managed-postgres-connection-errors/29035>\
**Category:** Questions / Help\
**Tags:** postgres, mpg\
**Created:** [November 9, 2026, 4:23pm UTC](https://community.fly.io/t/managed-postgres-connection-errors/29035 "2026-11-09T16:23:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![danmartens](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/danmartens/32/50807_2.png) [@danmartens](https://community.fly.io/u/danmartens)\
**Post date:** [November 9, 2026, 4:23pm UTC](https://community.fly.io/t/managed-postgres-connection-errors/29035/1 "2026-11-09T16:23:04Z")

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Over the past 12 hours I’ve been seeing a lot of errors when querying an MPG database in the LAX region. This the error message:

`server login has been failing, cached error: server DNS lookup failed (server_login_retry)`

Any idea what’s going on?

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**Author:** ![danmartens](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/danmartens/32/50807_2.png) [@danmartens](https://community.fly.io/u/danmartens)\
**Post date:** [November 9, 2026, 5:23pm UTC](https://community.fly.io/t/managed-postgres-connection-errors/29035/2 "2026-11-09T17:23:05Z")

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It seems like maybe an issue with PG Bouncer? I switched over to the “direct” URL and it seems to be working again. It would be great if this could be fixed so I can switch back though.

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**Author:** ![mayailurus](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/mayailurus/32/17593_2.png) [@mayailurus](https://community.fly.io/u/mayailurus)\
**Post date:** [November 9, 2026, 5:43pm UTC](https://community.fly.io/t/managed-postgres-connection-errors/29035/3 "2026-11-09T17:43:43Z")

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Hi… Managed Postgres comes with Fly Support [bundled in](https://docs.fly.io/about/support#support-portal) (for MPG-related questions), so it would probably be best to ask there rather than here in the community forum. That way, they can see your organization name, cluster ID, etc., and you’ll also get better priority in their issues queue.

> [@Managed Postgres primary lost 3 times in 30 hours](https://community.fly.io/t/managed-postgres-primary-lost-3-times-in-30-hours/28982/2):
>
> if you want to send private data please use the “Support” section in your Fly.io dashboard, which you can use to file Managed Postgres-specific reports if needed. Let me know and I’ll investigate and reply to your questions that way instead.

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**Author:** ![danmartens](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/danmartens/32/50807_2.png) [@danmartens](https://community.fly.io/u/danmartens)\
**Post date:** [November 9, 2026, 6:18pm UTC](https://community.fly.io/t/managed-postgres-connection-errors/29035/5 "2026-11-09T18:18:21Z")

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Ok, will do. Thanks!