# Incorrect RAM Charges **URL:** \ **Category:** General\ **Tags:** billing, login-only\ **Created:** [March 18, 2026, 2:07am UTC](https://community.fly.io/t/incorrect-ram-charges/27386 "2026-03-18T02:07:19Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Luan\_Oliveira](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/luan_oliveira/32/37022_2.png) [@Luan\_Oliveira](https://community.fly.io/u/Luan_Oliveira)\ **Post date:** [March 18, 2026, 2:07am UTC](https://community.fly.io/t/incorrect-ram-charges/27386/1 "2026-03-18T02:07:19Z")
I have some `shared-cpu-6x` machines, and after reviewing my billing over the past few months, I noticed that I’ve been charged for **“Machines Shared 6x: Additional RAM (gru)”** and **“Machines Shared 6x: Additional RAM (iad)”**. However, I am not using any additional RAM on these machines. All machines in my organization that use `cpu-6x` are showing this extra charge, which appears to be incorrect. I need the billing team a review of the past invoices, a correction of the issue, and once the problem is identified, a refund for the incorrect charges from the past months. Thank you =) ![Captura de Tela 2026-03-17 às 23.10.50](https://global.discourse-cdn.com/fly1/original/3X/a/9/a9567dc6831069fd9e3618c75f6a4a038ab923b0.png) ![Captura de Tela 2026-03-17 às 23.10.31](https://global.discourse-cdn.com/fly1/original/3X/4/d/4d9e1cec931b8ac099a291ae52f9d630f3f38a9d.png) ---
**Author:** ![michele](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/michele/32/43044_2.png) [@michele](https://community.fly.io/u/michele)\ **Post date:** [March 18, 2026, 2:47am UTC](https://community.fly.io/t/incorrect-ram-charges/27386/2 "2026-03-18T02:47:30Z")
Hi there - please send us an email at [billing@fly.io](mailto:billing@fly.io) and we can take a look. Thanks! ---
**Author:** ![Luan\_Oliveira](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/luan_oliveira/32/37022_2.png) [@Luan\_Oliveira](https://community.fly.io/u/Luan_Oliveira)\ **Post date:** [March 18, 2026, 3:13am UTC](https://community.fly.io/t/incorrect-ram-charges/27386/3 "2026-03-18T03:13:02Z")
> [@michele](#): > > [billing@fly.io](mailto:billing@fly.io) Sure thing, Michele I’ve sent an email with more context and details 🙂 ---
**Author:** ![system](https://global.discourse-cdn.com/fly1/original/3X/6/e/6e8955d00cb218e186ebbe3a6ab06fefdce15290.svg) [@system](https://community.fly.io/u/system)\ **Post date:** [March 25, 2026, 4:42pm UTC](https://community.fly.io/t/incorrect-ram-charges/27386/5 "2026-03-25T16:42:34Z")
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