Hi! Since around 2026-10-02 23:27 UTC we see unusually high latency on the private network (6PN) between two of our apps, both in gru:
parking-garage-cloud, machined8d1376a004418(shared-cpu-1x, 1 GB). It was recreated by a deploy at 23:27 UTC.parking-garage-db, machine7847920cede598(Postgres flex 17.7, shared-cpu-1x, 1 GB).
Measurements (from inside the app machine, 2026-10-03 ~01:00 UTC):
- Plain TCP handshake to the DB’s private address (
fdaa:78:46e1:a7b:5c5:acc4:83b4:2, port 5433): p50 ≈ 54 ms, min 48 ms, spikes up to ~1 s. The DB → app direction gives the same numbers (symmetric). SELECT 1×100 throughparking-garage-db.flycast:5432and through.internal:5433: p50 ≈ 55 ms in both cases.- Postgres executes each query in under 1 ms (EXPLAIN ANALYZE), so the latency is in the network path, not in Postgres or the proxy.
Before today this round trip was ~1 ms (we had requests making 100+ sequential queries that completed in ~0.2 s; they now take 8-35 s). Both machines are idle: CPU < 8 %, load ≈ 0, no OOMs. The status page shows no incident for gru.
Our organization’s status page in the dashboard shows no host-level events for these machines.
Could you check whether these two machines ended up on hosts with a bad network path, and whether there is something we should do (for example, moving the app machine)? The app machine has an attached volume (backups_edge), so we’d rather avoid moving it blindly.
Thanks!
p.d.
Thanks! I found topic 28620, which looks like the same situation: the app machine and the Postgres machine ended up in different gru datacenters, and you migrated the app machine to the Postgres datacenter.
Could you do the same for us? Please move parking-garage-cloud machine d8d1376a004418 to the same datacenter as our Postgres machine 7847920cede598 (parking-garage-db). The app machine has a volume attached (backups_edge, about 10 GB) that needs to move with it.
Our preferred window is 07:00-09:00 UTC (our lowest-traffic hours). Any time works if that’s not possible: a short restart is fine.
Thanks a lot!