Error moving app to different organization

1

Hello I am trying to handoff a set of apps to a user in a different organization (which I have been added as an admin). I am running:

flyctl apps move <app-name> --org <new-org-name> --yes

Which fails with:

Error: failed moving app: failed to run mutation ($input: MoveAppInput!) { moveApp(input: $input) { app { id networkId organization { slug } } } }: server returned a non-200 status code: 500

When I try to transfer the app via the UI it fails with this same error during deployment.

Any ideas?

2

This is still happening, the server is still returning a 500🧐

Error: failed moving app: failed to run mutation ($input: MoveAppInput!) { moveApp(input: $input) { app { id networkId organization { slug } } } }: server returned a non-200 status code: 500
3

@ozziek, hi! Thanks for flagging this. I found some error traces, and our team is looking into what’s going on. We’ll keep you posted.

4

Sounds good thank you! Any updates on this? I just tried again today and the error is still persisting.

5

Hi Ozzie, Our services had differing opinions about which org your app belonged to, with some still thinking it belonged to your personal app. I’ve manually patched that up, and I think if you try again it should work. If not please let me know.

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6

Awesome thank you @Tim_Newsham, looks like things are working now. I was able to move the apps successfully!

Not sure if it is intentional, but the UI for moving apps did not list all the organizations that I am apart of (only the ones I created). So to move to a different users organization I had to use the move command:

flyctl apps move <app-name> --org <new-org-name> --yes

Which worked fine.

7

@ozziek hi! Glad that you were able to find a workaround. This is not intentional. We show the list of organizations that you are a member of (except the current app org) in that select field. I will try to check logs to find any issues. Maybe the fact that @Tim_Newsham manually patched some db records intertwines with the fact that you don’t see that org as an option.

8

Gotcha! Feel free to reach out via email, happy to provide the details of the apps/the orgs I moved.

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