CGM - Migration from Heroku - URL not available at web browser


I am a caregiver for diabetes. I created an address and it is active for my daugther (but my daugther access data by bluetooth).

However, I need to access by web, but URL can’t be accessed at web (I am using Google Chrome).

I amnot a programmer. Is there anybody with the same problem? Is there any body that can help me with this issue?

Thanks in advance.