Card declined while setting up a new account

1

Hi

I have just created an account and am trying to set up a payment method. But it is declining all my cards. My cards are from Singapore, and I have no problems in using them to pay for any other SaaS services like AWS etc.

Appreciate any help with this

Best regards

Prateek

2

Hi… You can email billing@fly.io for help with this, along with any other questions that you may have about account status, etc.

https://fly.io/docs/about/support/#billing-and-account-support

4

Thanks. I have dropped them an email