App says its running but not accepting traffic

Hi we have an app built from a docker image running in the ewr region. we pushed a release this morning and was fine but we pushed a release a few moments ago and even though it succeeded and says we’re running healthy, the app is not accepting any traffic and logs aren’t running.

It looks like our worker process is running fine, but not our web process. There are no outages reported so we’re wondering if we can get any insight?

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