# Account still in past due while updated payment information in Stripe

**URL:** <https://community.fly.io/t/account-still-in-past-due-while-updated-payment-information-in-stripe/3916>\
**Category:** Questions / Help\
**Created:** [February 2, 2022, 2:06pm UTC](https://community.fly.io/t/account-still-in-past-due-while-updated-payment-information-in-stripe/3916 "2022-02-02T14:06:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Wei\_Huang](https://avatars.discourse-cdn.com/v4/letter/w/dbc845/32.png) [@Wei\_Huang](https://community.fly.io/u/Wei_Huang)\
**Post date:** [February 2, 2022, 2:06pm UTC](https://community.fly.io/t/account-still-in-past-due-while-updated-payment-information-in-stripe/3916/1 "2022-02-02T14:06:41Z")

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Hi, due to new bank regulation, I failed to pay the last invoice, I have updated my payment after that, but my account is still in past-due state, can someone have a look?

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**Author:** ![michele](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/michele/32/43044_2.png) [@michele](https://community.fly.io/u/michele)\
**Post date:** [February 2, 2022, 5:54pm UTC](https://community.fly.io/t/account-still-in-past-due-while-updated-payment-information-in-stripe/3916/2 "2022-02-02T17:54:09Z")

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Hi - We’ll retry the charge regularly, and it generally goes through the next try after your card is updated. In this case, the charge did go through, so you should be all set. Thanks for checking - hope that didn’t slow you down at all!

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**Author:** ![Wei\_Huang](https://avatars.discourse-cdn.com/v4/letter/w/dbc845/32.png) [@Wei\_Huang](https://community.fly.io/u/Wei_Huang)\
**Post date:** [February 3, 2022, 9:10am UTC](https://community.fly.io/t/account-still-in-past-due-while-updated-payment-information-in-stripe/3916/3 "2022-02-03T09:10:03Z")

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@michele Thanks, it’s working fine now.

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**Author:** ![Vipin](https://sea1.discourse-cdn.com/fly1/user_avatar/community.fly.io/vipin/32/49831_2.png) [@Vipin](https://community.fly.io/u/Vipin)\
**Post date:** [August 22, 2026, 5:11am UTC](https://community.fly.io/t/account-still-in-past-due-while-updated-payment-information-in-stripe/3916/4 "2026-08-22T05:11:16Z")

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hi my account has simsilar issues, the amount s debited nd also showig cleared on both sides . howe do i get help

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**Author:** ![halfer](https://avatars.discourse-cdn.com/v4/letter/h/df705f/32.png) [@halfer](https://community.fly.io/u/halfer)\
**Post date:** [August 22, 2026, 9:09am UTC](https://community.fly.io/t/account-still-in-past-due-while-updated-payment-information-in-stripe/3916/5 "2026-08-22T09:09:51Z")

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You can drop an email to `billing@fly.io` and they’ll sort you out.